Privacy Policy
This Privacy Policy explains how Cargo Logistic Solutions («we», «us», «our») collects, uses, and protects your personal data when you use our website or services. We are committed to processing your data in accordance with the General Data Protection Regulation (EU GDPR) and the applicable data protection laws of the Republic of Poland.
1. General Provisions
1.1. By using this website. You consent to the practices described in this policy. If you do not agree, please discontinue use of the site.
1.2. We may update this policy at any time. Updates take effect upon posting, with a revised effective date. We recommend reviewing this section periodically.
1.3. CARGO LOGISTIC SOLUTION Sp. z o.o., Aleja Stanów Zjednoczonych 67 lok. D4, 04−028 Warsaw, Poland, NIP PL 7 011 150 089 («Cargo LS»), acts as the data controller in respect of the personal data described in this policy.
2. Data Collection
2.1. We may collect the following types of personal data:
- Identifiers: name, email address, phone number
- Technical data: IP address, browser type, language settings, device information, access timestamps
- Interaction data: pages visited, session duration, navigation behaviour
2.2. Data is collected through:
- Contact forms and service request forms
- Cookies and analytics tools (subject to your consent, see Section 4)
- Server logs and automated browsing data
3. Use of Personal Data
3.1. We use your data for the following purposes:
- Providing freight transportation and logistics services
- Improving website functionality and user experience
- Responding to inquiries and customer support requests
- Sending updates or service notifications
- Fulfilling legal and regulatory obligations
3.2. The legal bases for processing include:
- Performance of a contract - to provide freight transportation and logistics services you request
- Legitimate business interests - to improve our website and respond to inquiries
- Consent - for non-essential cookies and marketing communications
- Compliance with a legal obligation - where required by applicable law
4. Cookies
4.1. Our website uses cookies to:
- Identify and authenticate users (strictly necessary cookies)
- Measure traffic and performance metrics (analytics cookies)
- Remember user preferences (functionality cookies)
4.2. Strictly necessary cookies are used without prior consent, as permitted by law. All other cookies (analytics, performance, and functionality) are only set after you have given your explicit consent via the cookie banner displayed on your first visit to the site.
4.3. You may withdraw or change your consent at any time through the cookie settings panel on our website, or by adjusting your browser settings.
5. Disclosure of Data to Third Parties
5.1. We do not sell, lease, or trade your personal data.
5.2. We may share personal information with:
- Employees and contractors on a need-to-know basis, under confidentiality agreements
- Authorised logistics partners and third-party carriers to fulfil service orders
- Legal authorities when required by law (court orders, legal proceedings)
- A prospective buyer or successor in the event of a merger, acquisition, or corporate restructure
6. Data Security
We implement modern security measures - both technical and organisational - to prevent unauthorised access, data loss, alteration, or disclosure. These include:
- Secure server infrastructure
- Limited access to personal data on a need-to-know basis
- Routine security audits
7. Data Retention and Deletion
7.1. We retain your data only for as long as necessary to fulfil the purposes outlined in this policy, or to meet legal, tax, or accounting obligations.
7.2. As a general rule, contact form and inquiry data is retained for no longer than 24 months from your last interaction with us, unless a longer period is required by law or an active service agreement.
7.3. You may request deletion of your data. We will comply, except where retention is legally required (e.g., tax or accounting compliance).
8. Data Storage and International Transfers
8.1. Your data is primarily stored on servers located within the European Economic Area (EEA). Where data is transferred outside the EEA - for example, to service providers located in other jurisdictions - we ensure an adequate level of protection through one of the following safeguards:
- Transfer to a country subject to an EU adequacy decision; or
- Use of the EU Standard Contractual Clauses (SCCs) approved by the European Commission; or
- Another legally recognised transfer mechanism under the EU GDPR.
8.2. You may request further information about the safeguards applied to a specific transfer by contacting us using the details in Section 14.
9. Your Rights
You have the following rights regarding your personal data:
- Right to Access - receive a copy of your data
- Right to Rectification - correct inaccurate information
- Right to Erasure - request deletion («right to be forgotten»)
- Right to Restrict Processing - limit how your data is used
- Right to Object - decline certain data processing activities
- Right to Data Portability - receive your data in a structured, machine-readable format
- Right to Non-Discrimination - you will not be treated unfairly for exercising these rights
- Right to withdraw consent at any time, where processing is based on consent
To exercise your rights, contact us using the information in Section 14.
10. Inquiries and Complaints
If you have questions about this Privacy Policy or your personal data:
- Use the «Contact Us» form on our website
- Email us at [email protected]
- We will respond within a reasonable timeframe, and in any event within one month as required by the GDPR
You also have the right to lodge a complaint with the Urząd Ochrony Danych Osobowych (UODO) - the Polish Data Protection Authority - if you believe your rights have been violated. The UODO can be contacted via uodo.gov.pl.
11. Children's Data
We do not knowingly collect or process data from individuals under the age of 16. If you are under 16, do not use this website without the consent of a parent or guardian.
12. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. Continued use of our site after changes indicates acceptance of the updated policy.
13. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Poland, including the GDPR and applicable national data protection regulations. Disputes shall first be attempted to be resolved amicably; otherwise. They will be subject to the exclusive jurisdiction of the competent courts of Poland.
14. Contact Information
CARGO LOGISTIC SOLUTION Sp. z o.o.
Aleja Stanów Zjednoczonych 67 lok. D4, 04−028 Warsaw, Poland
NIP PL 7 011 150 089
Phone: +48 58 741 23 09
Email: [email protected]
Effective Date: 8 August 2026